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Davis Medical Center suspends non-emergent, non-urgent, and in-person medical and surgical care

March 27, 2020

ELKINS, WV – Chief Medical Officer for Davis Health System Catherine Chua, D.O. announced Friday that effective Monday, March 30, 2020 Davis Medical Center is suspending non-emergent, non-urgent, and in-person medical and surgical care.

The decision comes from a mandate from the West Virginia Department of Health and Human Resources, and growing concern for the continued safety of patients and healthcare workers.

“We’ve ramped up our Telemedicine services to offset the challenge this presents to our patients who require continual care,” said Dr. Chua.  “Patients can still have a face-to-face appointment with their provider using video and audio technology that works much like Facetime or Skype.”

“Our family birthing center, cancer center, lab, radiology and some surgical procedures will remain available,” Chua added.  “Individual physicians, in shared decision-making with their patients, will have discretion on what constitutes a medically urgent procedure.”

Transferring office visits, surgical follow-ups, and other appointments to Telemedicine further reduces exposure of well patients and the health care team to potential COVID-19 risks. 

The Telemedicine program allows patients to have a real-time interactive appointment with their provider using a smart device like a phone or tablet.  Step-by-step instructions for downloading and using the MendTelemedicine App can be found on the DHS website  To schedule a Telemedicine appointment, call the Davis Medical Center Patient Access Center at 304.637.3894.

Medical visits available through Telemedicine include family practice, pediatrics, behavioral health, chronic care management, podiatry, orthopedic, speech pathology, nutrition & diabetes counseling, general surgical, pain management, and obstetrics (limited).

The Emergency Department will operate normally on a 24/7 basis for emergency and life-threatening illness and injury.

“Despite the coronavirus pandemic, patients still need general medical care and will experience minor illness and injury.  We’re doing everything we can to make sure care is available to our patients, always.”